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Privacy Statement
The JnL Counselling & Support website is created/maintained by Web's Creative Studios. JnL Counselling & Support fully respects your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988-2003.
This statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Some technical terms used in this statement are explained at the end of this page.
Collection and use of personal information
The JnL Counselling & Support website does not collect any personal data, apart from information that you volunteer. (For example, when providing feedback or asking a question). Any information you provide in this way is used only for the purpose you provide it.
Information we routinely collect.
We may collect the following information from each user of this site:
- Statistical information (IP address and hostname, browser version, pages visited etc.).
- The previous website address from which you reached us, including any search terms used
- Other information submitted in forms, for example if you submit your personal details when requesting a form or providing feedback
What we use the information for
Any personal information you provide will be used only for the purpose supplied. If you make a request for a form, the details supplied will be passed to the Department or Agency responsible. Queries submitted are handled by the Citizens Information Phone Service which provides a confidential information service. Your details will be deleted from the system after a set period of time. Any other information collected, is used only for analysing usage patterns, in order to guide us in improving the site.
JnL Counselling & Support will neither make attempts to identify individual visitors, nor associate the technical details listed above with any individual. It is our policy never to disclose such technical information in respect of individual website visitors to any third party unless obliged to disclose such information by a rule of law. The technical information will be used only by only for statistical and other administrative purposes.
You should note that technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the Data Protection Acts, 1988 - 2003.
Further Information or to make a request
If you are concerned about how personal data is processed via this website, please do not hesitate to bring such concerns to our attention by using our feedback form or by post at:
JnL Counselling & Support.
Ellenbrook Wellness Center
Ground Floor, 12 main st,
Ellenbrook, WA, 6069
PH: 08 9296 7999
Fax: 08 9296 7347
Glossary of technical terms used
Web Browser
The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Netscape Navigator and Opera.
IP Address
The identifying details for your computer (or your internet companys computer), expressed in "internet protocol" code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
Cookies
Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can "remember" you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.
Last Updated: 20/11/2008
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